Privacy Policy

Information We Collect

We may collect information you provide directly, such as your name, phone number, email address, and the contents of messages or inquiries you send. We may also collect limited technical information automatically, such as device and usage data, to operate and improve the service.

How We Use Information

We use the information we collect to respond to your inquiries, connect you with property owners or agents, operate and maintain the platform, and communicate with you about your requests.

Sharing of Information

We share your details with the relevant property owner, agent, or our team only as needed to act on your request. We do not sell your personal information.

Analytics & Cookies

We use Google Analytics, a service provided by Google LLC, to understand how visitors use Trustified Homes so we can improve it. Google Analytics sets cookies on your device and shares usage information — such as the pages you view, your approximate location, device type, and a truncated (anonymized) IP address — with Google, which processes it on our behalf.

We do not load Google Analytics or send any data to Google until you give consent. When you first visit, a banner asks whether you accept analytics. If you decline or ignore it, no analytics cookies are set and nothing is sent to Google. We store your choice in a single first-party cookie (th_analytics_consent) so we don't ask again; this cookie itself contains only your preference and no personal data.

You can change or withdraw your consent at any time using the "Cookie preferences" link in the site footer, which reopens the banner so you can switch your choice. Declining stops analytics collection going forward; you may also clear your browser cookies for this site to remove any analytics cookies already set. For more on how Google handles this data, see Google's Privacy Policy.

Data Retention & Security

We retain information for as long as necessary to provide the service and meet legal obligations, and we take reasonable measures to protect it from unauthorized access.

Your Choices

You may contact us to access, update, or request deletion of your personal information, subject to applicable law.

Contact

For questions about this policy, please contact us.